Your family memories, finally easy to find.

There is a $25 minimum project total, and a small project of around 50 photos is about $35. Larger photo projects are priced in roughly 50-photo increments, while standard VHS pricing is based on recorded duration. Send a rough idea of what you have and we’ll provide a starting estimate.

Not at all. A rough count—or even a quick photo of the box—is enough to begin. After your collection is brought in, we’ll carefully count and review it, then send a final estimate before any digitization begins.

We’ll respond to your initial website request within 7 days to discuss your collection and arrange the next steps. After pickup or drop-off, we bring the collection in for a careful count and condition review, then send your final estimate. Handing over the collection does not commit you to the quoted project cost. Digitization begins only after you approve the final estimate and service terms, including any applicable pickup or return fee.

Each project stays separate, local, clearly labeled, and backed up while we work. Box to Browser uses reasonable care when transporting, handling, scanning, playing, and storing customer materials. Older photos, albums, standard VHS tapes, and adhesives may have pre-existing brittleness, mechanical wear, deterioration, or other conditions that are not always visible and may occasionally worsen during normal handling or playback. Box to Browser is not responsible for pre-existing damage, latent defects, or deterioration caused by the inherent age or condition of submitted materials despite reasonable care. If an item appears unusually fragile or unsafe to process, work on that item may be paused so we can contact you.

No. Box to Browser is intentionally local, and customer media is never mailed to a third-party processing warehouse. We arrange pickup or drop-off directly with you.

Every completed order includes 90 days of private online archive access. After 90 days, the archive is retained for a 30-day grace period in case you’d like to extend it. Archives that have not been extended are permanently deleted after 120 days. Annual extensions are $29/year for a photo-only Photo Archive or $49/year for any Family Archive containing standard VHS home videos, including VHS-only and mixed photo-and-video collections. Annual extension pricing is subject to change, but any extension you purchase remains active for the full period purchased at that price.

You’ll receive all original media back, a USB drive containing your digital files, downloadable copies, and 90 days of Private Family Archive access. Playable DVDs for VHS projects and annual archive extensions are optional add-ons. Your USB copy, downloaded files, and any DVDs are yours permanently even after cloud access expires.

Most standard projects are completed within approximately 1–2 weeks. Larger collections or projects requiring additional care may take 2–4 weeks. These are general expectations rather than guarantees; we’ll provide a more specific estimate after reviewing your collection.

Box to Browser currently specializes in loose printed photographs, photo albums or scrapbooks, and standard VHS tapes. We do not currently support VHS-C, Hi8 or Video8, MiniDV, slides, negatives, 8mm or Super 8 film, or other formats that require different equipment.

Some aging or damaged tapes can still be digitized, but they need to be evaluated individually. We’ll discuss condition concerns and any additional work before proceeding; detailed restoration is not included in standard conversion.

Album photos are scanned in place whenever practical. Photos that are loose or easily removable may be scanned individually and returned to their original location. Box to Browser will not force, peel, or pry photographs from album pages or mounts.

We serve State College, Altoona, Bellefonte, Philipsburg, Clearfield, Lewistown, and surrounding Central Pennsylvania communities. State College-area pickup and return is complimentary; modest distance-based fees may apply elsewhere. Any applicable pickup or return fee will be included in your estimate before work begins.